Your data & account

Delete your account

DigiSoundBox · published by One91 Network Pte. Ltd.

You can delete your DigiSoundBox account and the data linked to it at any time. This page explains how to request deletion and what is removed.

Option 1 — Delete in the app

If you created a shop/account for cloud sync, you can remove it from the device:

Open DigiSoundBox → Settings.
Open your account / sync section and choose Delete account (or Leave shop if you are a staff member).
Confirm. Your account and its synced data are then removed.

Option 2 — Request deletion by email

If you can’t access the app, email us and we’ll delete your account for you:

Send an email to support@digisoundbox.com with the subject “Delete my account”, from the email or phone number registered in the app.

We verify the request and delete the account and its associated data within 7 days (and no later than 30 days).

What gets deleted

Your account identifier and shop/profile.
Transaction records synced to our cloud for that account.
Staff links associated with your shop.

What stays on your device

Transaction history stored only on your phone is not on our servers. You can remove it any time by clearing the app’s data in Android Settings, or by uninstalling DigiSoundBox.

What we may retain

We may keep limited records required for legal, tax, fraud-prevention or billing purposes (for example, a record that a purchase was made through Google Play) for the period required by law. These are not used to re-identify you for any other purpose.

বাংলায় সংক্ষেপে

আপনার DigiSoundBox অ্যাকাউন্ট মুছতে — অ্যাপে Settings → Delete account ব্যবহার করুন, অথবা আপনার রেজিস্টার করা ইমেইল/নম্বর থেকে support@digisoundbox.com-এ “Delete my account” লিখে ইমেইল করুন। আমরা ৭ দিনের মধ্যে অ্যাকাউন্ট ও ক্লাউডে থাকা তথ্য মুছে দেব। ফোনে থাকা তথ্য অ্যাপ আনইনস্টল করলে বা ডেটা ক্লিয়ার করলেই চলে যায়।

Contact

One91 Network Pte. Ltd.
Blk 276, #03-260, Yishun Street 22, Singapore 760276 · UEN 201005367C
Email: support@digisoundbox.com